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Be sure to check out Scott's weekly podcast interviewing Austin artists and creatives. austinarttalk.com

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FAQ

Frequently Asked Questions


How can I keep up with your new work?

Please follow me on Instagram @scottdavidgordon and @austinarttalk or sign up for my newsletter about photography and my podcast Austin Art Talk.

 

Can I order an image that I saw on social media that isn't displayed on this site?

If you see an image of mine anywhere online it is very likely available to be ordered. Just send me a message or email and let me know what you are looking for.

 

Can my artwork be signed by the artist?

Yes! Before you add an item to your cart there is a box called "ADD A MESSAGE." Let me know there that you would like your piece signed before it is shipped to you.

 

What is your Policy on Returns/Exchanges/Refunds?

Your satisfaction is our priority! If you have any questions or concerns please voice them at any time.

Everything is done to ensure that what you ordered is packaged carefully so that it has the best chance to arrive safely at your destination. Did your art arrive damaged? Please keep all packaging and contact us for further instructions within 30 days after delivery to replace your art.

You can use the Wall Preview tool and Augmented Reality tool to help visualize the art in your space before making a purchase. The colors of the images on this website are represented accurately, barring any variation caused by your viewing conditions and screen characteristics. The resulting artworks are very high quality and very close to what you see on screen.

Generally All sales are FINAL. Because each individual piece is created custom for you we only accept returns/exchanges/refunds on a case by case basis. There may be a 25% fee for any changes after the order is placed.


Shipping & Handling

There are a number of variables that will affect the price of shipping. The price you see at the check out will be calculated based on weight, quantity and size.
 
Here's what to expect:
Small to Medium Orders
$9.95 - $32.95
Medium to Large Orders
$46.95 - $56.95
Oversize Orders (36x48 and larger)
$149.95 - $199.95
 
Your art will be shipped the least expensive route using USPS and UPS. Shipping dates range from 1-7 business days, depending on distance. Customers will receive an email as soon as their order has shipped.

 

How will my order be packaged?

Depending on what your order consists of, rolled paper and canvas will be packaged in secure shipping tubes, while stretched canvas and framed pieces are protected with cardboard corners, bubble wrap, craft paper, and a secure shipping box.


What type of glass is used for framing?

2 mil clear plexi-glass. It is ideal for safe shipping and blocks 66% of harmful UV light.

 

Please contact us if you have any questions about your order at scott@sdgordon.com.


What is your Sales Tax Policy?

We charge local Sales Tax on all orders shipping to Texas, regardless of the location of your billing address. Shipping destinations outside of Texas are not charged Sales Tax.

 

 

Print Media


Epson Cold Press Bright


-21 mil / 340 gsm

-100% Cotton Fiber

-Acid, Lignin, & Chlorine Free

-Bright White


The cold press manufacture of this media provides an elegantly textured finish, enabling rich, deep blacks and an incredibly wide color gamut. This paper meets artists requirements as an archival print media with a white point and contrast ratio without sacrificing the look and feel of a true fine art paper.

 

Epson Exhibition Matte Canvas


-22 mil -Acid-free, Lignin-free

-Heavyweight cotton-poly blend


This elegantly textured features soft-matte surface with a bright white point, exceptionally high Dmax, and wide color gamut. The canvas base is enhanced with elastic polymers providing high tensile strength and flexibility for gallery wrap stretching without cracking.
All canvas prints are coated with a non-yellowing, UV resistant, liquid topcoat for added protection, durability, and print life.

 

Epson Enhanced Matte Photo Paper


-10.3 mil / 192 gsm

-Archival & Acid-Free -Bright white, matte paper

-High color gamut

-Heavyweight stock


For photographers and artists seeking a flat matte surface, EPSON Enhanced Matte Paper is the ideal choice. This bright white paper is perfect for images that do not require gloss. It yields highly saturated images while maintaining excellent highlight and shadow detail.

 

Epson Premium Glossy Photo Paper


-10 mil / 260 gsm

-High-gloss photo paper

-Print high-quality photos


This paper offers the highest gloss level of any Epson resin-coated photographic paper. Producing vivid, life-like images that rival those of traditional silver halide prints, the ultra glossy finish, coupled with a 7-mil thickness and extremely wide color gamut, makes this paper a favorite among discerning photographers and artists.

 

Epson Premium Semi-Matte Photo Paper

- Thickness: 10.7 mil

- Basis weight: 258 gsm

-Highest color gamut available for vivid color reproduction


Premium Photo Paper Semi-Matte is a remarkable media that has the look and feel of true photographic paper. Ideal for printing displays or scenic color images, this semi-matte finished paper delivers beautiful results for all to enjoy.

 

Lexjet Sunset Photo Metallic Paper


-10 mil / 255 gsm

-High-gloss metallic finish


This paper enables you to create stunning prints that previously could be output only in a darkroom. The metallic, high-gloss surface produces prints that are sharp, vibrant, and exceptionally rich-looking. This paper provides the perfect way to make portraits, commercial display prints, and competition prints that stand out from the others.

 

White & Clear Metal Panel


*Colors may vary due to sublimation process and substrate surface.


-ChromaLuxe clear metal panels

-Photographic image quality

-045" thick

-Wood backing with sawtooth ready to hang

 

Acrylic Panel


-Face-mounted glossy or metallic paper

-Photographic image quality

-1/4" acrylic with 3mm pvc backing

-Wood frame with wire or saw tooth, ready to hang

 

 

For answers to additional questions not listed here, please contact Scott.

 

 

 

 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Generally All sales are FINAL. Because each individual piece is created custom for you at the time of your order we only accept returns/exchanges/refunds on a case by case basis. There may be a 25% fee for any changes after the order is placed. To learn more visit the FAQ page and feel free to send any questions through the Contact page.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Museum quality Canvas and Fine Art archival prints and reproductions. 100% acid free archival cotton papers - a true museum quality appearance.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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