Frequently Asked Questions
How can I keep up with your new work?
Please follow me on Instagram @scottdavidgordon and @austinarttalk or sign up for my newsletter about photography and my podcast Austin Art Talk.
Can I order an image that I saw on social media that isn't displayed on this site?
If you see an image of mine anywhere online it is very likely available to be ordered. Just send me a message or email and let me know what you are looking for.
What is your Policy on Returns/Exchanges/Refunds?
Your satisfaction is our priority! If you have any questions or concerns please voice them at any time.
Everything is done to ensure that what you ordered is packaged carefully so that it has the best chance to arrive safely at your destination. Did your art arrive damaged? Please keep all packaging and contact us for further instructions within 30 days after delivery to replace your art.
You can use the Wall Preview tool and Augmented Reality tool to help visualize the art in your space before making a purchase. The colors of the images on this website are represented accurately, barring any variation caused by your viewing conditions and screen characteristics. The resulting artworks are very high quality and very close to what you see on screen.
Generally All sales are FINAL. Because each individual piece is created custom for you we only accept returns/exchanges/refunds on a case by case basis. There may be a 25% fee for any changes after the order is placed.
Shipping & Handling
There are a number of variables that will affect the price of shipping. The price you see at the check out will be calculated based on weight, quantity and size.
Here's what to expect:
Small to Medium Orders
$9.95 - $32.95
Medium to Large Orders
$46.95 - $56.95
Oversize Orders (36x48 and larger)
$149.95 - $199.95
Your art will be shipped the least expensive route using USPS and UPS. Shipping dates range from 1-7 business days, depending on distance. Customers will receive an email as soon as their order has shipped.
How will my order be packaged?
Depending on what your order consists of, rolled paper and canvas will be packaged in secure shipping tubes, while stretched canvas and framed pieces are protected with cardboard corners, bubble wrap, craft paper, and a secure shipping box.
Please contact us if you have any questions about your order at scott@sdgordon.com.
What is your Sales Tax Policy?
We charge local Sales Tax on all orders shipping to Texas, regardless of the location of your billing address. Shipping destinations outside of Texas are not charged Sales Tax.